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The e-Billing Manager will oversee all aspects of the firm’s electronic billing (e-Billing) operations to ensure efficient, compliant, and timely processing of client invoices through various e-Billing platforms. This role manages a team of e-Billers, provides leadership, training, and quality assurance oversight, and acts as the primary liaison between internal departments and client e-Billing contacts to resolve billing issues. The e-Billing Manager is responsible for continuously improving e-Billing processes, maintaining compliance with client guidelines, and ensuring accurate revenue realization.
ESSENTIAL JOB FUNCTIONS:
Team Leadership & Management
Manage and lead a team of e-Billers, providing day-to-day direction, guidance, and performance management.
Foster a collaborative and high-performing team environment through coaching, training, and ongoing development.
Set clear team goals and individual performance expectations aligned with departmental objectives.
Monitor team ...