Remote Jobs in Fort Myers

Patient Experience Manager Millennium Physician Group Full Time (Monday-Friday 8AM-5PM) Remote Job Summary The Patient Experience Manager is responsible for managing the implementation of a patient experience strategy that supports the organization's mission, values, and goals. This role oversees initiatives and projects to nurture and support a patient-centric culture across clinical, support, and administrative functions. The Patient Experience Manager collects, measures, and analyzes patient, family, and staff sentiment data and feedback to identify areas for improvement. Essential Duties and Responsibilities • Design, implement, and manage patient surveys to gather feedback on various aspects of the patient experience. • Ensure surveys are distributed effectively and responses are collected and analyzed in a timely manner. • Use survey data to generate actionable insights and reports for leadership and relevant departments. • Analyze Net Promoter Score (NPS) and Patient Satis ...