ML
Position Overview:
We are seeking a results-driven, customer-focused Director of E-commerce and Customer Retention to drive sustained revenue growth, amplify customer engagement, and increase lifetime value. In this high-impact senior leadership role, you’ll own the customer retention ecosystem across email, SMS, loyalty, and E-commerce, delivering a high-converting customer experience that supports our direct-to-consumer growth. This role blends strategic vision with hands-on execution, spanning lifecycle marketing, site merchandising, analytics, team leadership, and digital innovation, with broad cross-functional visibility and influence.
Why Join Us?
This is a senior leadership role with visibility across the organization and a critical voice in shaping the future of our customer strategy. You'll have the opportunity to build, scale, and lead programs that directly influence customer experience, brand loyalty, and business performance. This is a fully remote role with a rapidly g ...