Hr Specialist Onboarding | Wear The Shield | Philippines
HR Specialist (Onboarding) – Join Our Growing E-Commerce Team!
About Us
We are an innovative leader in the E-Commerce industry, empowering a diverse range of brands by delivering outstanding Customer Service solutions. As we continue to expand, we are looking for a detail-oriented and proactive HR Specialist forOnboarding to ensure our new hires are smoothly integrated and set up for success.
What You’ll Do
• Lead and manage the end-to-end onboarding process for new employees, ensuring they’re prepared and informed
• Conduct live training sessions and assist with paperwork to guide new hires through their onboarding tasks
• Collaborate with the Customer Success Manager to streamline onboarding for both agents and clients
• Provide regular updates to the Team Lead and Recruitment Manager to ensure alignment
• Assist with client onboarding tasks when needed
Experience
What We’re Looking For
• 1–2 years of experience in Customer Service Onboarding
• 3–5 years of experience in the BPO Customer Service industry
• Virtual Assistant experience is a plus
Skills
• Proficiency in E-Commerce tools like Gorgias, Shopify, Zendesk, Re, and Freshdesk (required)
• Familiarity with CRM and project management tools such as HubSpot and Monday.com
• Strong written and verbal communication skills
• Exceptional organizational skills with a keen eye for detail
• Self-starter mindset with the ability to coach and engage others effectively
Technical Requirements
• Reliable internet connection (20 Mbps minimum)
• Proficiency with Gmail and Slack
What’s in It for You?
• Competitive Pay: $5 USD per hour
• Benefits: Paid Time Off, Health, and Dental Insurance
• Flexibility: Permanent, full-time remote setup
• Bonuses: Year-end bonus and performance-based recognition
• Growth Opportunities: Join one of the fastest-growing startups in E-Commerce
• Supportive Culture: Work with a high-performing, collaborative team
Why Join Us?
You’ll play a key role in our company’s success while developing professionally in a fast-paced and dynamic environment. This is your chance to make a real impact on our growth.
How To Apply
Copy and paste this link into your browser: https://forms.gle/vbraLoFA5MX1Q3aA9
Use the application code: JAZZHR
Only applications submitted through the provided link will be considered.
Ready to take the next step in your career? Apply today and help shape the future of E-Commerce with us!
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