Client Support Specialist (Work from Home)

Elevate Your Career as a Client Support Specialist! Do you excel at providing exceptional customer service and turning challenges into opportunities? If so, this is your chance to shine in a dynamic and rewarding environment! Join our innovative eCommerce team and become a key player in delivering unparalleled client experiences. About The Role As a Client Support Specialist, you’ll be the cornerstone of our customer success team. Your role will involve resolving client inquiries with expertise, building lasting relationships, and contributing to our reputation as a leader in client support excellence. What You’ll Do • Deliver exceptional client support through email, chat, and other channels • Proactively resolve customer issues, ensuring each interaction ends on a positive note • Master our support tools and processes to provide efficient troubleshooting and guidance • Collaborate with the team to identify opportunities for improvement and innovation • Provide feedback that shapes our client support strategies and enhances overall satisfaction What You’ll Need • At least 1 year of experience in client support, customer service, or a related field • Excellent problem-solving skills and a customer-first mindset • Proficiency in tools like Zendesk, Freshdesk, or similar platforms (preferred) • Familiarity with eCommerce platforms and practices is a plus • Strong organizational skills with a working knowledge of Excel or Google Sheets Technical Requirements • Reliable PC or laptop • Internet speed of at least 15 Mbps upload and download What We Offer • Competitive Pay: $3–4 USD per hour • Work-Life Balance: Paid Time Off and remote work flexibility • Comprehensive Benefits: Health Insurance and Dental Coverage • Incentives: Performance bonuses to reward your hard work • Growth Opportunities: Be part of a company with a clear growth trajectory Why Choose Us? • Join a fast-growing team making waves in the eCommerce world • Work alongside passionate professionals who value collaboration and creativity • Enjoy a remote, full-time setup that empowers your productivity • Take your career to the next level with continuous learning opportunities Ready to Apply? Follow these steps to apply now: • Paste this link into your browser: https://bit.ly/cs-application-link • Use the application code: JAZZHR Applications submitted outside the provided link will not be considered. Take the leap—your career in client support awaits! Powered by JazzHR 5kT04fV9jT