User Experience Consultant, Lead

Job Number: R0209806 User Experience Consultant, Lead... Key Role: Support client engagements for the User Experience (UX) capability to create innovative solutions that align with client strategies and objectives. Leverage expertise in UX, Human Factors, Design Thinking, and Service Design to conceptualize and deliver user-centered products for digital experiences and applications. Employ and maintain UX standards, collaborating closely with cross-functional teams and clients to ensure a consistent and cohesive user experience. Take a leadership role as a UX Team Lead, overseeing project execution and mentoring junior designers. Demonstrate strong project and product management skills, balancing multiple projects in a dynamic, fast-paced environment to deliver quality results on time and within budget. Exhibit effective teamwork and communication, taking direction, and actively seeking feedback to refine and enhance design outcomes. Basic Qualifications: • 6+ years of experience with UX • Experience with leading UX research initiatives, including extensive planning, qualitative interviews, focus groups, and user testing, to uncover insights that inform design decisions • Experience with utilizing Service Design methodologies to optimize end-to-end user experiences across digital and non-digital touchpoints • Experience with driving business development (BD) and sales efforts, contributing to proposal writing and developing client solutions • Experience with providing mentorship, guidance, and oversight to junior UX designers • Experience collaborating with clients and stakeholders to define project scope, requirements, and timelines, while maintaining a strong focus on user needs and business objectives • Experience with delivering comprehensive design solutions, from initial research and wireframing to high-fidelity prototypes and user testing • Knowledge of best practices for information architecture and interaction design, the user-centered design process, and UX principles and techniques • Ability to obtain a Secret clearance • Bachelor's degree Additional Qualifications: • Knowledge of the full spectrum of the digital creative process, including user research, information architecture, wireframing, rapid prototyping, and interface design • Knowledge of World Wide Web Consortium (W3C) standards • Human Factors Certification • Usability Certification • Medallia Product Certification • ICAgile Certified Professional, ICAgile Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information. Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $96,600.00 to $220,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date. Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Work Model Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely. • If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility. • If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role. EEO Commitment We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law