Client Account Manager

Join a rapidly growing advertising agency, where we focus on helping clients succeed on the Amazon advertising platform. Be at the forefront of our client relations team and lead the way to success with your outstanding organizational and communication skills. Your Mission: Day to Day Responsibilities As a Client Account Manager or Coordinator, you'll be the primary point of contact for a subset of our clients. Your day-to-day responsibilities include: Manage client communications, ensuring timely and professional responses. Serve as a liaison between clients and PPC Account Managers, ensuring account objectives are met. Prepare for and conduct biweekly or monthly client calls, delivering performance reports and actionable insights. Track and analyze advertising performance, providing clear explanations to clients. Hold PPC Account Managers accountable for delivering client goals. Report directly to the COO, sharing progress, challenges, and client updates. Keep current information up-to-date in our knowledge base and team tools. Your Toolbox: Skills to be Successful Organization: Ability to manage your own time and delegate when necessary, with a focus on accountability and task follow-through. Communication: Exceptional skills in client relationship management and team collaboration. Creativity: Proactive in discovering innovative ways to delight our clients. Amazon Advertising Knowledge: Experience with Amazon PPC, including campaign management, optimization, and reporting. Customer Support: Prior experience in maintaining strong client satisfaction. Tech-Savvy: Comfortable with tools like Google Suite, Slack, Teamwork, and Excel. Flexible Availability: Work within North/South American or EU time zones for seamless communication. Your Perks: What's in it for you Working completely remote Location independence 15 paid leave days Quarterly bonus Annual (performance-based) salary increase policy Great opportunity to grow Receive the training needed to sharpen your Amazon advertising skills and take your career to new heights. You’ll be joining a high-level and fast-paced team, working with exciting businesses and projects