Chief of Staff, Marketing Operations | Fully Remote Position

Chief of Staff, Marketing Operations | Fully Remote Position (READ FULL) Join a rapidly growing, entrepreneurial company on track to achieve $60 million in revenue in 2024, with an exciting new brand launch projected to bring in $8 million in its first year alone. As the Chief of Staff, Marketing Operations, you will be integral to our fast-paced growth, working directly alongside the CEO to streamline marketing workflows, execute key initiatives, and support high-stakes launches. 👨💻Together we: • Help global customers • Cultivate a supportive working environment • Find the best people and invest in them through trainings and other resources ❤️ We… • Thirst for Knowledge. We are always in the pursuit of greater knowledge to advance both in our personal and professional lives. • Continually improve. We are committed to learn from past results and continuously improve. • Integrity. Acting with strong ethics. • Communication. Everyone understands that communication is top priority... and nobody is afraid to ask questions or speak up. • Accountability. We are accountable to ourselves and our team members, owning up to our responsibilities, decisions, and mistakes and constantly learning from them. • Output-focused. We take pride in delivering optimal results and recognize the efforts and achievements of our team members. • Solution-Oriented. We focus on finding the solutions rather than the problem, both within the organization and towards our customers. • Fun & Friendly! We believe that work should be enjoyable, and we strive to create a positive and inclusive culture where everyone feels valued and appreciated. From brainstorming sessions to team-building activities, we make sure that our employees have fun and feel motivated every step of the way. 🔎 Our Take On the Company We strive to create a trusted and beloved e-commerce brand that our customers can rely on for all their needs, and a company that our employees are proud to be a part of. As the industry continues to evolve, we have identified amazing customer experience as a “way to stand out” and grow. So we’re looking for elite marketing generalists like YOU to take us to the next level! 💻 What We Want You To Do We are looking for a self-starter who thrives in a dynamic environment, someone who has perhaps dabbled in their own ventures and appreciates the ins and outs of growing a business from the ground up. You’ll have the chance to influence both existing and new brands, with opportunities for growth, and a potential profit share for the right entrepreneurial-minded candidate. Responsibilities: • Marketing Operations & Hands-On Implementation • Execute, test, and refine landing pages, creatives, and other digital assets. • Make direct edits to web pages and assets as needed, stepping in to reduce dependency on external resources for minor updates. • Provide insights to improve marketing strategy, aligning all outputs with brand goals. • Project & Workflow Management • Monitor progress across Slack channels, troubleshoot and remove bottlenecks, and ensure task execution aligns with deadlines. • Coordinate with contractors and freelancers, stepping in to complete tasks directly when timelines are tight. • Keep an organised, updated project timeline, providing regular updates and ensuring the CEO remains focused on high-leverage tasks. • Data Interpretation & Basic Analysis • Track and report project performance metrics, identifying key insights for continuous improvement. • Use analytical skills to provide actionable suggestions and insights for ongoing campaign optimization. • Process Improvement • Identify and implement workflow improvements to enhance speed and quality of execution. • Document and maintain clear workflows to ensure consistency and knowledge transfer within the team. 🎯 What Success Looks Like: • CEO has increased focus on strategic media buying and analysis while operational and marketing tasks are efficiently executed. • Marketing workflows are streamlined, maintaining high-quality execution across projects. • Minor updates and direct implementations are completed quickly and efficiently, reducing dependency on external resources. 🤝 You’re Perfect If You Have/Are… • Experience: 12+ months in a marketing, operations, or project management role, ideally in eCommerce or high-growth environments. • Entrepreneurial Mindset: Bonus points if you’ve started your own projects, big or small, and bring a self-starter mentality. • Hands-On Execution: Willing and capable of making direct edits and adjustments without relying on external resources for minor changes. • Marketing & Strategic Knowledge: Strong understanding of marketing principles and digital best practices. • Project Management: Proven ability to manage multiple projects with attention to quality and deadlines. • Organizational Skills: Exceptional organizational and problem-solving skills. • Communication: Strong written and verbal communication, adept at interpreting and implementing strategy. • Technology: Familiar with project management tools (e.g., Asana, Trello, Slack), CMS tools, and basic analytics platforms. ⏰ Working Hours You will be required to coordinate with the rest of the team for at least 3 hours per day in the AEST time zone. For the rest of the schedule you can login earlier or later depending on your preference. Working/Company Time Zone: AEST time zone 👀 How Do I Apply (IMPORTANT!!) If this sounds like you, go to loom.com send me a video of you answering the questions below and saying the words “Dazzling Confetti” at the end so we know you’ve read the whole post. Submit your application through our Clickup form below. • How do you measure the success of a marketing initiative, and what metrics do you consider most valuable for assessing impact? • How do you support a CMO or marketing leader in aligning the team’s daily operations with long-term strategic goals? • Describe a time when you had to gain alignment across multiple teams or departments for a marketing initiative. How did you approach this, and what was the result? 📝 Our Hiring Process (IMPORTANT!!) • Fill out and answer the questions in the ClickUp form and submit your loom (Only applicants who will submit their applications through this form will be considered) • Link to our form here https://forms.clickup.com/6923630/f/6k9be-4882/0RT0427GU9A9HTE0ZM • Behavioural and Cognitive assessments • Complete a short test task to test your skills • 1-on-1 video interview with the co-founder 🚨 Disclaimer If you can commit to and live with the following principles, then you are the type of person who will be successful and help our company thrive. If you feel this level of engagement is not right for you or that you’re not willing or able to participate with us at this level, we are not a good fit for you. Our expectation is that you will take the steps necessary to do what you say you are going to do and be accountable for your actions. In other words, live “Above the Line.” We understand that not every person is ready for this level of performance, and we appreciate the honesty of those who decide this is not the right place for them. On the other hand, you would make an ideal candidate to join our company if you are willing to commit to our principles. 🤝Benefits • Remote Position: Work from anywhere. • Flexible Schedule: Create a balance that works for you. • Competitive Benefits: End-of-year bonus, health benefits, and paid leave based on tenure