Chief Marketing and Customer Officer (CMO)
FlywardLos Angeles, CA30 days agoFull-time
About Us:
Flyward is a technology startup from Silicon Valley, dedicated to driving innovation in fully autonomous flying cars. Our team consists of dynamic, passionate individuals who share a common vision of creating groundbreaking solutions. Leveraging advanced artificial intelligence and autonomous navigation technologies, we aim to transform the concept of urban air mobility into reality, paving the way for a convenient and efficient future of air transportation.
Position Overview:
As the Chief Marketing and Customer Officer (CMO), you will be responsible for overseeing the company’s marketing, sales, and customer success strategies. You will lead the team in developing and executing plans to enhance brand influence, expand market share, and drive customer satisfaction and business growth. In this role, you will hold a pivotal position in the fast-evolving flying car technology sector, using your expertise and insights to lay the foundation for the company’s long-term success.
Responsibilities:
1. Marketing Strategy: Develop and implement comprehensive marketing strategies and branding initiatives to boost the company’s visibility and influence in the industry.
2. Sales Management: Lead the sales team to set and achieve sales goals, build and maintain long-term partnerships with corporate (B2B) and government (B2G) clients.
3. Customer Success: Foster close relationships with clients to ensure their needs are met, projects are delivered with high quality, and customer satisfaction and loyalty are improved.
4. Data Analysis and Strategic Optimization: Analyze market trends, customer feedback, and competitive intelligence to inform strategic decisions and refine marketing approaches.
5. Product Promotion: Plan and execute marketing campaigns for the company’s core products, assist in product demonstrations, and facilitate sales.
6. Industry Engagement and Partnerships: Actively participate in industry events, exhibitions, and forums to expand the company’s network, identify potential opportunities, and drive brand development and market expansion.
Qualifications:
1. Education: Bachelor’s degree in Marketing, Business Administration, Engineering, or a related field. A master’s degree in a relevant field is preferred.
2. Experience: At least 5 years of experience in marketing, sales management, or customer success, preferably with a background in fast-growing or technology companies.
3. Skills:
• Proficiency in CRM tools for managing customer relationships and sales activities.
• Expertise in market analysis, competitive analysis, and data-driven decision-making.
• Strong cross-functional collaboration and leadership abilities.
• Exceptional communication and negotiation skills, with the ability to work effectively with multicultural teams and clients.
4. Industry Knowledge: Deep interest in and understanding of flying cars, drones, or autonomous driving technologies.
5. Language Proficiency: Excellent written and verbal communication skills in both English and Chinese; additional languages are a plus.
Preferred Skills:
• International market experience and the ability to develop cross-border market strategies.
• Proficiency with data analysis and project management tools (e.g., Excel, Power BI, Trello).
• Proven track record in leading multicultural teams or driving international business.
Benefits:
• Competitive salary and performance-based sales incentives.
• Flexible working arrangements, including remote work options.
• Opportunities to engage in cutting-edge research and development.
• A collaborative and inclusive company culture with ample growth opportunities.
Work Hours:
No fixed daily working hours are required, but the quality and timeliness of work must be ensured.
Work Location:
This position offers a hybrid working model, with remote work as the primary mode and occasional travel to meet with clients as required.
How to Apply:
Please send your resume, previous work experiences, and related project links to talents@flywardaero.com. In your email, briefly explain why you are suitable for this position and share your perspective on the future of air traffic technology.