XS
Responsibilities:
• Provide exceptional eCommerce Customer Support in the form of voice, chat, and email.
• Ability to speak, read and typing in Traditional Mandarin.
• Be an ambassador of the Sport's brand by living and breathing the values.
• Proactive about pleasing your customers; obsessed with making sure needs are met.
• A natural multi-tasker who can remain unfazed by a fast-paced environment.
• Meticulous and vigilant, with a high level of attention to detail.
• A savvy, tactful, and graceful communicator – you intuitively find the right tone in every situation.
Requirements:
• Native /mother tongue speaker for the relevant market (Traditional Mandarin + English)
• Fearlessly independent with the ability to think on your feet, there´s no finish line to what’s possible
• Exceptional customer service focus, high-energy, driven, articulate, and a friendly personality
• Excellent technical skills including Microsoft Office, Zendesk is a plus
• Resourceful and willing to take the i ...