Remote Jobs at Staffstream

The Opportunity at a Glance We’re hiring a Level 2 IT Support / Service Desk Analyst to join a boutique Australian IT support company that helps small businesses thrive through secure, reliable technology. This is a full-time, fully remote role for Philippine-based candidates who are passionate about solving tech problems and building real relationships with clients. You'll provide responsive day-to-day support, manage Microsoft 365 environments, and help small businesses maintain stable, secure IT systems. If you’re a clear communicator, skilled technician, and people-first problem solver, this is the opportunity for you. How You’ll Make an Impact • Deliver Level 1 and 2 support across desktop, software, printer, and network issues • Provide remote technical assistance using tools like ConnectWise or similar • Troubleshoot and maintain Microsoft 365 environments including Outlook, SharePoint, Teams, and OneDrive • Monitor and implement IT security best practices across small busine ...