Remote Jobs at Rue La La

• *This is a fully remote position** THE ROLE: E-Commerce Operations Coordinator We’re looking for… As an E-Commerce Operations Coordinator, you will play a key role in delivering an outstanding experience for our customers and brand partners. You are the liaison between the two and work effectively cross-departmentally. In this role, you are solutions oriented, inquisitive, self-motivated, a problem solver, and lead with the customers experience top of mind to deliver quality service and positive outcomes. What You’ll Do: • Review and approve all ShopSimon product content submitted by partners • Solve product categorization and attribute issues as identified • Resolve escalated customer support issues as needed • Address customer feedback and data trends with partners to suggest improvements and ensure customer satisfaction • Manage partner invoicing and payment adjustments • Perform on-going analytics of key operational metrics About You: At Rue Gilt Groupe, diversity enriches ...