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Job Title: Online Customer Service Agent
Location: Remote (UK-based)
About Us:
At Prepkitchen, we are passionate about providing high-quality, convenient meal prep solutions to customers across the UK. We believe in making healthy eating easier and more accessible, and we're looking for a dedicated and personable Online Customer Service Agent to join our growing team.
Job Overview:
As an Online Customer Service Agent at Prepkitchen, you will be the face and voice of our company, providing exceptional customer support across various digital channels. You’ll respond to customer inquiries, resolve issues, and help maintain a positive, customer-centric experience that reflects our brand values. We are looking for someone with an excellent phone manner, strong IT skills, and superb literacy to ensure effective communication.
Key Responsibilities:
- **Customer Support**: Respond to customer inquiries via phone, email, and live chat, ensuring prompt and accurate resolutions.
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