PC
Qualifications:
• 2 to 4 years of overall IT/technical support experience with a bachelor’s degree in Computer Science or equivalent
• Experience in service desk tools and/or monitoring applications is a plus (i.e. ServiceNow, JIRA, Remedy, Service Center, Zendesk, Freshdesk, SolarWinds).
• Has good knowledge of Magento 2 platform or experience on a related technology
• Excellent time management and strong multi-tasking skills
Other Job Details:
• Work Setup - Permanent WFH
• Work Schedule -either day / mid shift
Responsibilities and Duties:
• Database Maintenance: Monitor database load, scale up/down as needed, optimize tables, and restore databases/tables when necessary.
• Security Compliance: Monitor activity for Account Takeover (ATO) and credential stuffing attacks. Take appropriate actions to mitigate security risks.
• Web Application Firewall (WAF): Manage IP address whitelist/blocklist, fine-tune WAF rules, onboard/offboard new domains, and coordinate with ...