PM
Customer Service Inbound Call
Basic: RM2000 (not include allowances)
Allowances:
• Transport allowances: RM200
• PFP allowances: RM300 - RM400++
• Technical allowances: RM250
• Shift allowances: RM60
Others:
• EPF, Sosco, EIS,
• AL, EL, Maternity Leave, Paternity Leave, Allowances and ETC
• Panel Clinic
Location: Bangsar (Near LRT Kerinchi)
Working Hours: 8am-10pm (3 Rotate Shift)
Job Description:
• Responsible to ensure customer satisfaction in providing service information and enquiries, complaints and feedback are attended promptly in professional manner.
• Handle inbound customers inquiries & request via voice & alternate channel
• To gather from the customer all the necessary information to fulfill their requirement and enter accurately into the appropriate system.
• Responsible to ensure customer’s satisfaction in form of courteous and prompt service and update customers with accurate information.
• Ensure diligent follow up and fulfill promises made to customers.
• Establi ...