Remote Jobs at Outsta

This a Full Remote job, the offer is available from: Latin America Job Description: Bilingual Intake Specialist Position Overview: We seek a detail-oriented and empathetic Bilingual Intake Specialist to join our dynamic team. The ideal candidate will provide a seamless intake experience for clients, gather essential information, and ensure accurate documentation. This role requires fluency in both English and Spanish, strong communication skills, and a commitment to delivering excellent customer service. Key Responsibilities: • Serve as the first point of contact for clients, answering calls, emails, and messages in both languages. • Conduct thorough client intake by gathering detailed information regarding personal injury cases. • Assess client needs to route them to the appropriate department or professional. • Maintain accurate and organized records in the company’s CRM or database. • Handle sensitive client information with confidentiality and professionalism. • Communicate poli ...