Remote Jobs at Octopus Energy

We’re different. You won’t believe it until you actually start working here. We try to explain it during the application process and through our Discovery Days but really, until you’re immersed in our culture, you’ll realise you’ve never worked anywhere like it. At Octopus you’re not a number. You're a human and we treat you like one. And that’s how we want our customers to feel too. We want you to help our customers - like genuinely help. We don’t lie - it’s not easy. We are in the middle of an energy crisis, so expect to handle challenging questions about the cost of energy whilst providing support and reassuring advice to our customers up and down the country who are facing unprecedented economic challenges. You’ll need to have a high level of resilience to be able to keep up with the demands of the role. You’ll chat to customers over the phone and via email, whilst being given the freedom to help them in a way you too would like to be helped. You’ll t ...