Remote Jobs at Nigel Wright Group

The Opportunity: Nigel Wright Group are excited to be partnering with a leading and growing managed IT services provider as they expand their Client Success team across the UK. Our client supports businesses with cutting edge technology solutions and provide a consistent world class service. As a Client Success Manager, you will be tasked with driving retention and growth within an existing client base, understanding their business needs and objectives to build a technology roadmap to support their plans. This role is home-based with regular national travel. Being able to commute to the Newcastle office is essential for regular team days. Role Profile: • Manage and develop client portfolios, ensuring growth and retention. • Maximise growth opportunities through meaningful client interactions. • Maintain product knowledge to assist clients and suggest suitable products. • Implement review cycles to address accounts with projected deficits. • Onboard new clients efficiently to achieve ...