Remote Jobs at Mukuru

Description We are looking for a driven and customer-focused Insurance Operations Consultant to join our team. In this role, you will be responsible for selling insurance products, growing the insurance user base, and providing exceptional ongoing customer service and back-office support. Reporting directly to the Insurance Team Leader, you will engage with both new and existing clients, as well as those who have previously churned, ensuring that all sales are in compliance with regulatory requirements. Your responsibilities will include updating policies, resolving payment issues, processing claims, and providing vital support to the contact center. You’ll be working closely with internal teams and liaising with external clients to ensure a smooth and efficient customer experience. Company Culture and Environment We believe that there is a place for everyone under the Mukuru sun and encourage a diverse tapestry of talent. We value inclusivity and provide a supportive environment. ...

Description Mukuru is seeking a Site Reliability Engineer (Senior DevOps) to join our IT Engineering team. This role is open to applicants based in Cape Town and Johannesburg, with the option to work remotely. As part of a dynamic and forward-thinking team, you will play a crucial role in shaping our infrastructure development and DevOps processes. Your responsibilities will include overseeing, building, iterating, securing, and monitoring our internal infrastructure and applications, as well as managing external integrations to ensure operational efficiency and system recovery in the event of a disaster. You will report directly to the Head of Development & Technology Solutions. Company Culture and Environment At Mukuru, we foster a collaborative and innovative culture. Our team thrives in an agile environment where knowledge sharing is encouraged and each member contributes to the company’s strategic goals. We value diversity and inclusion, creating a supportive workplace th ...