Remote Jobs at Matchawards

2 days ago M (Remote) Customer Service MatchAwards Rest of Nigeria (Nationwide) Confidential • Minimum Qualification : Job Description/Requirements Overview: Join our dynamic team as a Remote Customer Service Tech, where you'll play a crucial role in enhancing our customers' experiences. Ideal for those who thrive in solving problems and engaging positively with customers, this position focuses on delivering first-class service and support. Key Duties: • Handle customer queries and concerns via phone, email, and live chat with professionalism and empathy. • Provide precise and comprehensive details about our products, services, and pricing.Collaborate seamlessly with team members across departments to facilitate swift resolutions to customer issues. Qualifications: • 1-3 years of experience in customer service or a closely related field. • Exceptional communication skills, showcasing excellent phone etiquette and the ability to articulate responses clearly. • Strong multitask ...

Job Overview: We are seeking a friendly and proactive individual who enjoys engaging with people and resolving their issues effectively. This role involves fostering positive relationships with customers and ensuring they have an exceptional experience. Key Responsibilities: • Respond to customer inquiries through phone, email, and chat channels. • Provide accurate and helpful information about products, pricing, and availability. • Collaborate with internal teams to address customer needs and resolve issues efficiently. Requirements: • 1-3 years of experience in customer service or a related role. • Strong communication skills, including excellent phone etiquette and proficiency in verbal and written communication. • Proven ability to multitask, stay organized, and manage priorities in a dynamic environment. • Basic understanding of cryptocurrencies (comprehensive training will be provided). Join our team and make a meaningful impact by helping customers achieve their goals. Apply ...