(Remote) Customer Service

2 days ago M (Remote) Customer Service MatchAwards Rest of Nigeria (Nationwide) Confidential • Minimum Qualification : Job Description/Requirements Overview: Join our dynamic team as a Remote Customer Service Tech, where you'll play a crucial role in enhancing our customers' experiences. Ideal for those who thrive in solving problems and engaging positively with customers, this position focuses on delivering first-class service and support. Key Duties: • Handle customer queries and concerns via phone, email, and live chat with professionalism and empathy. • Provide precise and comprehensive details about our products, services, and pricing.Collaborate seamlessly with team members across departments to facilitate swift resolutions to customer issues. Qualifications: • 1-3 years of experience in customer service or a closely related field. • Exceptional communication skills, showcasing excellent phone etiquette and the ability to articulate responses clearly. • Strong multitasking skills and the capacity to stay organized in a dynamic, fast-paced environment.A foundational understanding of cryptocurrencies, with in-depth training to be provided. Why You Should Apply: If you’re passionate about making a positive impact on customer relationships and eager to grow within a supportive and innovative company, this role is for you. We offer a stimulating work environment where you can excel and truly make a difference. Ready to join us? Apply today!