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Join our dynamic team as an SAP Service Manager, where you will contribute to the day-to-day management of Maersk's SAP environment consisting of systems, tools, and applications. Your primary focus will be on ensuring service stability and integrity while consistently meeting customer service levels. This is an opportunity to make a significant impact within our organization by managing our SAP services efficiently and effectively. Key Responsibilities: · Service Delivery Management: Manage the delivery of SAP systems, tools, or applications and ensure their stability, integrity, and business continuity. · Incident & Problem Management: Ensure implementation and adherence to a robust incident and problem management process across internal and external teams. Ensure identification, investigation, and resolution of incidents is driven across teams following standard procedures, in a timely manner, adhering to SLAs and KPIs. Drive ownership of problem management across internal engineeri ...