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Summary:
• You should have 2+ years in customer service, know Gorgias, Shopify, Google Suite, be detail-oriented, adaptable, a quick learner, and possess strong problem-solving and teamwork skills.
• You will handle email and chat inquiries, communicate policies, update accounts, process orders, manage cancellations and replacements, apply discounts, and escalate complex issues.
F619
Is This YOU? Then We Want to Meet You!
• You have over 2 years of experience in customer service and a passion for delivering exceptional support.
• You're proficient in using tools like Gorgias, Shopify, and Google Suite Experience and able to manage multiple tasks seamlessly while staying organized and efficient.
You pay close attention to detail and possess sharp decision
• making skills, solving problems quickly and effectively.
• Adaptability is your strength—you thrive in dynamic environments and handle diverse customer needs with positivity and professionalism.
A quick learner who em ...