LS
Specialist - Electronic Trading
Overview
LSEG Customer Operations is searching for a highly motivated person to fill a Trading Support position. The team will consist of highly skilled, energetic individuals that possess strong analytical, technical, and customer service expertise. We work in the fast-paced environment of Market Data where our customers expect timely and accurate resolutions. We are looking for individuals that exude ownership and through on commitments to our customers. The qualified candidate will be expected to adapt quickly and should have a strong desire to learn.
Role Purpose:
• Act as a specialized technical resource for complex issues affecting LSEG products.
• Remotely resolve customer issues, utilizing 3rd party partners when needed.
• Identify service-impacting trends and help implement preventative measures.
• Leverage innovative technologies to ensure a consistent support experience.
Major Responsibilities / Accountabilities:
• Provide expert trading s ...