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R-00159248
Description
Leidos Health & Civil Sector is seeking a highly motivated and experienced Program Trainer to join our team. This position directly supports programs which provide a broad array of information, resources, referrals, mental health coaching and specialized support for military members and their families worldwide. These programs are directly responsible for supporting military community quality of life issues.
This job posting is in anticipation of future work.
The Program Trainer provides program specific training including training of licensed counselors and input to CBT training materials, on topics such as SOPs; customer services; available services; onboarding; quality follow up; working in Contact Center; working with individuals through calls, chat, video, etc.; working with referrals and disposition; person-centered approaches; military programs and benefits; cultural training and guidance on each service component; restricted reporting, mandated report ...