Remote Jobs at Extend Your Team

Job Information Date Opened 12/02/2024 Job Type Full time Industry Customer Service Work Experience 1-3 years Remote Job Job Description This is a remote position. ABOUT THE ROLE: We are seeking a dedicated and customer-oriented E-commerce Customer Support Specialist to join our team during the night shift. The ideal candidate will excel in providing exceptional support via phone, email, and chat, helping customers navigate our e-commerce platform, resolve issues, and ensure a positive shopping experience. Expected Work Hours and Timezone You are expected to work during US business hours. You are also expected to work on occasional weekends due to business needs. Work Set-up: Permanent work-from-home. As a Customer Support Specialist, you will provide excellence by: • Responding promptly to customer inquiries through phone, email, and chat. • Providing detailed information about products, orders, and shipping statuses. • Assist customers in resolving issues related to ...

This a Full Remote job, the offer is available from: United States This is a remote position. ABOUT THE ROLE: We are seeking a dedicated and customer-oriented E-commerce Customer Support Specialist to join our team during the night shift. The ideal candidate will excel in providing exceptional support via phone, email, and chat, helping customers navigate our e-commerce platform, resolve issues, and ensure a positive shopping experience. Expected Work Hours and Timezone You are expected to work during US business hours. You are also expected to work on occasional weekends due to business needs. Work Set-up: Permanent work-from-home. As a Customer Support Specialist, you will provide excellence by: • Responding promptly to customer inquiries through phone, email, and chat. • Providing detailed information about products, orders, and shipping statuses. • Assist customers in resolving issues related to their accounts, transactions, and returns. • Processing orders, handling refund ...