Remote Jobs at Cvs Health

Description: • The Incident Lead Director, Systems Support role requires a highly skilled and passionate individual who thrives in challenging situations. • The role is responsible for facilitating end-to-end management of IT incident response functions and IT support teams to restore services as quickly as possible while identifying root-cause post incident. • This role requires leading and managing decentralized resources and steering them to quickly resolve business impacting outages. • The role also requires a deep understanding of IT technologies and problem-solving capabilities to coach resources and teams towards finding the correct root cause. • This role will act as the gatekeeper of production and critical environment health and will be responsible for gating incident driven emergency change release activity. • This role must embrace and adopt AI as an evangelist (conversational and generative) to change the current incident landscape. • Additional responsibilities and requir ...

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary This role is responsible for managing partnerships with Aetna-Illinois quality vendors and community-based organizations, with the primary focus to improve HEDIS and CAHPS measure performance. This includes analysis of vendor effectiveness, management of vendor / partner lead transmission, oversight of vendor performance reporting strategy, a risk reporting process, leading and managing joint operating committee meetings and project workplans in ...