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Overview:
This position sits within our Training & Presales division, which is responsible for external client training, advanced sales/product demonstrations, internal product training, and ongoing support/partnerships with internal stakeholders.
The Opportunity
The Training Operations Specialist is an integral part of the Training & PreSales team. The Operations Specialist is tasked with the responsibility of maintaining the workflow of the Training and Presales Team to ensure a seamless flow of work and achieve efficiency. An operations specialist aims to optimize the daily activities, operations, and resources across the team to attain effectiveness. This position requires knowledge of team scheduling systems, company CRM, company products, problem-solving, analytical, interpersonal, communication, and customer service skills.
Responsibilities:
What You'll Be Doing
• Schedule online customer training
• Maintain the Training Team calendar as it relates to client training session ...