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POSITION DUTIES AND QUALIFICATIONS SUMMARY OF DUTIES: Installs and maintains computer hardware and software including servers and networks. Troubleshoots problems and provides technical assistance and training to end users in the use of desktop hardware and software. DUTIES AND RESPONSIBILITIES:* Position Specific Summary The Information Technology (IT) Specialist position at the City of Tucson’s Information Technology Department (ITD) is responsible for maintaining, troubleshooting, providing technical support, and customer service to city-wide end users within the Technical Services team. Work is performed under the supervision of the Information Technology Supervisor. This position does not supervise. Duties and Responsibilities Installs, repairs, maintains, and tests computer hardware and related peripherals including printers, scanners, all-in-ones, and Voice over Internet Protocol (VOIP) phones. Configures and maintains conference and meeting rooms along with labs and classroom e ...