AS
Job Title: Remote Receptionist*
Job Location: Remote (BYOD. Equipment not provided)
Position Type: Full-Time (Independent Contractor)
Job Overview:
We are seeking a highly motivated and personable Remote Receptionist to join our team. This position requires quick thinking, excellent phone skills, and a warm, energetic demeanor. As the first point of contact for clients, you will play a vital role in delivering exceptional customer service while effectively managing phone calls, taking messages, and routing calls to the appropriate team members.
Key Responsibilities:
- Answer incoming phone calls with a pleasant and professional tone.
- Route calls to the appropriate team members based on the client’s needs.
- Take clear and concise messages when the relevant person is unavailable.
- Maintain a high level of customer service and client satisfaction.
- Assist clients by addressing inquiries or directing them to the proper department.
- Ensure timely and accurate communication ...