Remote Receptionist

Job Title: Remote Receptionist* Job Location: Remote (BYOD. Equipment not provided) Position Type: Full-Time (Independent Contractor) Job Overview: We are seeking a highly motivated and personable Remote Receptionist to join our team. This position requires quick thinking, excellent phone skills, and a warm, energetic demeanor. As the first point of contact for clients, you will play a vital role in delivering exceptional customer service while effectively managing phone calls, taking messages, and routing calls to the appropriate team members. Key Responsibilities: - Answer incoming phone calls with a pleasant and professional tone. - Route calls to the appropriate team members based on the client’s needs. - Take clear and concise messages when the relevant person is unavailable. - Maintain a high level of customer service and client satisfaction. - Assist clients by addressing inquiries or directing them to the proper department. - Ensure timely and accurate communication with clients throughout all interactions. Qualifications and Skills: - Quick thinker with the ability to stay calm and efficient under pressure. - Excellent phone etiquette with a pleasant, warm, and energetic tone. - Strong communication skills, with the ability to engage professionally with Australian clients. - Comfortable and enjoys assisting clients with various needs. - Ability to work remotely. - Must be a self-starter. - Previous receptionist or customer service experience is a plus. --- If you are a proactive, reliable, and friendly individual who thrives in a fast-paced environment, we would love to have you join our team! This is an excellent opportunity to work remotely while making a positive impact on client interactions.