A
The Head of Transition Services – Operations is responsible for leading several teams of associates (50 domestic and 70 offshore resources) and developing strong working relationships with our internal clients. This position will be involved in defining the operational (Conversion Services) strategies to efficiently meet client expectations; developing the process and implementation of an annual... business plan; maintaining a high level of customer service; developing and maintaining strong operational controls; recruiting and coaching leadership staff; crafting long-term strategic planning; and creating and monitoring budgets. The role will drive continuous improvement and fundamentally transform the day-to-day business overseeing strategic objectives, regulatory activities, and technological innovations to better the business.
Position can be hybrid to Ascensus locations near Dresher, PA and Newton, MA or remote.
Responsibilities:
• Accountable for leading the teams to deliver ...