Remote Jobs at Airda Group

Are you a growth-oriented team player who wants to create a meaningful impact? If so, join our team! Airda Group is a fast-growing startup with customers in Malaysia and Singapore and ambitions to expand globally. Our mission is to discover and empower the true nature of businesses that progress humanity forward. We build life-changing eCommerce brands in skincare, lifestyle, nutrition, and beyond, offering great value to our customers. OBJECTIVE: Drive sales and manage customer support across various marketplaces and sales channels such as Shopee, Lazada, TikTok Shop, Shopify and WhatsApp. Also build customer loyalty through extraordinary customer experience, optimizing customer engagement journey, and CRM Marketing. RESPONSIBILITIES: a. Customer Experience and Support • Handle customer inquiries and manage transactions across all eCommerce channels, such as Shopee, TikTok, Lazada, Website, WhatsApp. • Deliver timely and effective customer service to ensure a world-class custom ...