AG
Job title: Call Centre Advisor
Department: Sopp+Sopp, First Response Team
Location: Halifax, Dean Clough Mills
Hours Available: Monday - Friday, including one in 3 Sundays, or, 4 days on 4 days off
Salary: Starting from £24,570.00
Start Date: 16th June 2025
We’re looking for a Call Centre Advisor to be part of our success story.
• *Listed in the 2022 Sunday Times 100: Britain’s fastest-growing private companies. **Great career development opportunities – grow with us.
About the role
We are looking for people to join our 24/7 365 days a year Contact Centre. This role will primarily involve handling a high volume of inbound calls with an exceptional level of customer service and assisting with administrative tasks and emails to support our operations.
Key responsibilities
• Record accurately the first notification of loss following a motor traffic accident
• Deal with telephony enquiry from Customers, Repairers, Clients and Third Parties with the agreed service levels
• Manage q ...