AW
Field Collections Officer.
Remote based. East Midlands
£29,000 basic + Car Allowance + Bonus + Exceptional benefits package.
A global Energy company that will offer exceptional training and career opportunities.
Are you an experienced negotiator? Someone with excellent listening skills and natural empathy.
As a Field Collections Officer, your primary responsibility is to ensure ongoing client relationships. You'll be responsible for:
• Face-to-face client engagement: Visiting client premises to discuss and resolve outstanding debts.
• Debt recovery: Making collection calls, negotiating payment plans, and executing warrants when necessary.
• Data gathering: Collecting essential customer data, including meter reads and vulnerability assessments.
• Relationship building: Developing strong relationships with clients and colleagues.
To be successful in this role, you will need:
• At least 2 years of experience in a similar client-facing role.
• Ideally, having worked in pay ...