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This a Full Remote job, the offer is available from: Anywhere
This is a remote position.
• Responding to general inquiries
• Providing information regarding the car rental center location in question
• Respond to inbound sales and customer service inquiries from client's customers
• Answer inbound calls for customers requesting general information regarding services provided and location specific information. To include hours of operation, rental policies, location way finding, etc.
• Agents assist customers in reserving a vehicle, and must use sales tactics such as assuming the sale and overcoming objections. The agent will need to input reservation and all pertinent information into the client system
• Patience, empathy, a unique ability to manage stress, the ability to work under pressure and adapt to adverse situations
• Skill and efficiency in writing and verbal communication
• Knowledgeable, friendly and eloquent customer service
• Showcasing expert sales techniques and ...