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Role Description
We're looking for an organized and proactive E-commerce Support Coordinator to join our men's health team. In this role, you'll serve as the bridge between customers, fulfillment partners, and internal teams—ensuring smooth transactions, timely deliveries, and excellent support.
• Process and monitor customer orders, ensuring accurate and timely fulfillment
• Coordinate with third-party logistics partners and internal teams to resolve any shipping or delivery issues
• Respond to customer inquiries regarding order status, returns, and product information
• Maintain accurate records of customer interactions, order history, and fulfillment updates
• Support the upkeep of product listings, pricing, and stock levels across e-commerce platforms
Qualifications
• Excellent written and verbal communication skills
• Experience in e-commerce operations or custom ...