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Position: Collections Specialist (Remote - Night Shift | HVAC Company)
Location: Remote
Work Hours: Night Shift (Aligned with New York, U.S. business hours)
Industry: HVAC / BPO / Collections
Start Date: ASAP
Employment Type: Full-Time
About the Company:
Our client is a growing HVAC company based in the United States, committed to providing exceptional heating, ventilation, and air conditioning services. As our customer base grows and operations scale, we are looking for a Collections Specialist to proactively manage our accounts receivable and improve cash flow efficiency. This is a newly created role critical to our financial performance, especially during the off-season when receivables tend to build up.
About the Role:
This is not a typical customer service position, though it requires a similar level of professionalism, attention to detail, and communication skills. You will be responsible for initiating contact with customers, navigating difficult conversations with conf ...