Remote Jobs in Santa Monica

About the position The E-Course Director will lead the creation, launch, management, and scaling of an online real estate program. This role requires a results-oriented individual with experience in high-ticket online courses and direct response marketing. The director will be responsible for crafting the course offer, understanding market needs, managing marketing campaigns, and optimizing sales processes to ensure the program's success. Responsibilities • Craft the offer and structure the actual program based on market needs. , • Collaborate regularly with the Founder of the company. , • Conduct research on the market and potential buyers to understand customer needs and competitor products. , • Provide leadership and management to departments including Sales, Customer Support, Fulfillment, Marketing, and Creative. , • Recruit, retain, develop, and motivate talent to foster professional growth. , • Work with the Creative Team to plan and shoot marketing and sales video/photo assets ...

About the position The E-commerce Operations and Customer Experience Associate at Tiptop is responsible for building and executing e-commerce storefronts, driving sales, and managing customer service operations. This role offers a unique opportunity to establish processes and workflows from the ground up while collaborating with leadership to define excellence in e-commerce operations and customer experience. The associate will work primarily on-site in Santa Monica, CA, with some remote work required on weekends for customer service support. Responsibilities • Work with wholesalers to sell device inventory at optimal prices. , • Create and manage content on e-commerce platforms such as eBay, Facebook Marketplace, and Offer-Up. , • Respond to, troubleshoot, and resolve customer queries and inbound requests. , • Manage and maintain the Help Center, support articles, and guidelines for customer service. , • Provide feedback and escalate issues to the internal engineering team for proce ...