Remote Jobs in Plateau

Important: • You must be located in Poland • It is a 12 month contract position Support & Ops Specialist facilitates flow of information between Amazon Freight and our external customers, proactively resolving any potential issues that impacts customer experience and performance delivery. They provide proactive and timely resolution to any issue in hand by researching & querying internal tools, by taking real-time decisions and having an effective communication with the stakeholders (verbal and written) that build rapport. The candidate should be able to communicate to a high standard in both verbal and written form, using appropriate tone of voice. The candidate should be able to recommend process improvements for the benefit of customers, and should have the passion to drive them to conclusion. Key job responsibilities - Proactively monitor customer shipments to identify, address, and prevent potential issues. - Develop and execute effective service recovery plans as necessary. - Con ...