WT
Our team thrives on dedication, empathy, and excellence in customer service. We are currently seeking a talented Customer Support Associate to join our customer service team and help us provide exceptional support and build lasting relationships with our clients.
Position Overview:
As a Customer Support Associate, you will be at the forefront of our customer service efforts, addressing inquiries, resolving issues, and delivering stellar support across various channels. Your role demands superb communication skills, empathy, and a strong commitment to excellence.
Key Responsibilities:
• Swiftly respond to customer inquiries via email, live chat, and phone, ensuring every interaction is handled with professionalism and empathy
• Maintain accurate records of customer interactions and transactions, ensuring no detail is overlooked
• Collaborate closely with teammates to ensure every customer enjoys a seamless experience from start to finish
• Resolve customer issues and escalate complex ...