Remote Jobs in Marlow

Join Our Client's Team as an E-commerce Customer Services Agent! Location: Marlow Contract Type: Permanent Working Pattern: Full Time Are you a customer service superstar with a passion for e-commerce? Do you thrive in a fast-paced environment and love connecting with people? If so, we have an exciting opportunity for you to join our Operations Team as an E-commerce Customer Services Agent! About the Role: As a vital member of our UK Operations Team, you'll be the first point of contact for our customers, delivering exceptional service and support. You will report directly to the E-commerce Customer Services Team Leader and play a key role in enhancing our customers' shopping experience. Key Responsibilities: • Engage directly with customers via phone and email using our internal Contact Centre Solution and CRM systems. • Manage customer orders in line with our internal sales order process. • Respond efficiently to a variety of customer inquiries-both general and order-specific. ...