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8490 - Wisconsin - Remote CAR - Remote, Madison, Wisconsin, 53703
CarMax, the way your career should be...
Location: 8200 120th Ave, Kenosha, WI 53142
Provide an iconic customer experience
As a Customer Experience Consultant, you will be the vital link between a customer’s at-home and in-store CarMax experience, providing a simple and seamless process. You will respond to sales leads and customer inquiries, ensuring customers can buy the vehicle they want in a way that suits them. You will offer support during every step of their car buying journey. We’ve become the nation’s largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.
What you will do – Essential responsibilities
• Connect with inbound customers online and over the phone to find out what they want and need from their next car purchase
• Use your knowledge of the CarMax inventory to guide customers towards vehicles that meet their needs
• Guide ...