Remote Jobs in Greater Manchester

As a Support & Assurance Specialist, you'll be part of our customer Credit operations team and have the most rewarding job - You'll be speaking to our most vulnerable customers through our inbound and outbound phone lines, via email and you'll be empowered to support our customers using third parties such as Paylink, National Debt Line and more. We support the rest of the business to have great conversations around affordability and vulnerability to ensure we're putting our customers at the heart of everything we do. Here's a taste of what you'll be doing: • You'll be working with vulnerable people or people in debt • Delivering an exceptional customer experience especially for our high risk vulnerable customers • Handle a variety of challenges with empathy, going the extra mile to offer fantastic solutions • Resilient and excited to solve complex problems • Working as a team with the drive to help our customers Are we the perfect match? • Ability to think on your feet in ...