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Requisition ID: 43639
Job Location(s): Baltimore, MD, US Minnesota, US Texas, US Atlanta, GA, US
Employment Type: Full Time
Segment: Danfoss Climate Solutions Segment
Job Function: Sales
Work Location Type: Remote
Job Description
We are looking for a results-driven engineering professional to lead our Technical Support and Operations Team, supporting food retail customers. This role requires strategic leadership, technical expertise, and cross-functional collaboration to optimize customer experience and operational efficiency.
As the Technical Support and Operations Manager, you will oversee technical support, training, programming, and field support, ensuring these functions work seamlessly together. You will collaborate with sales, product, and engineering teams to develop strategy, execute the vision, and drive continuous improvement. Additionally, you will promote a culture of root cause problem-solving, preventing recurring issues and enhancing customer satisfaction.
Job ...