Dir, Product Management for Global Compliance

As the Director of Product Management for Global Compliance, you will lead the development and execution of a robust, scalable compliance strategy across Epicor’s product portfolio. You’ll be instrumental in ensuring our products adhere to the highest global standards in quality, security, and regulatory compliance. Managing a dedicated global team for compliance and country-specific functionality, you will foster a culture of accountability and continuous improvement, guiding your team in implementing and refining compliance policies, strategies, and best practices. Working cross-functionally with teams in Product Management, Development, Legal, Sales, Marketing, and Customer Success, you will collaborate to create an integrated approach to compliance. Additionally, you will design systems to proactively track regulatory changes, leveraging customer feedback to prioritize and enhance compliance initiatives that drive product excellence and enhance the customer experience. What You’ll Do: Develop and implement a comprehensive global product compliance strategy, communicating the direction and priorities across core ERPs Oversee a team that leads the roadmap creation, prioritization, and delivery of compliance features or enhancements for Epicor’s international product portfolio Collaborate with cross-functional stakeholders to determine international growth goals, product compliance requirements necessary to meet corporate objectives, and provide regular progress updates Ensure successful product releases based on corporate priorities. Review product documentation, communications, and collateral Conduct compliance audits and assessments to ensure that Epicor products meet or exceed the expectations of customers, regulators, and auditors Communicate and educate internal and external audiences on Epicor’s compliance features, benefits, and value propositions Define and implement a scorecard of metrics to measure success to meet the established strategic direction Manage the investigation and resolution of compliance issues and incidents Leverage technology to drive process automation and innovation to increase operational efficiency Maintain up-to-date knowledge of relevant laws, regulations, and industry best practices Global travel up to 25% Knowledge, Skills & Abilities: Advanced knowledge in Product Management and the ability to teach others Passion for and ability to understand customer needs Excellent strategic thinking and prioritization skills Excellent communication, cross-functional teamwork and influencing skills Experience owning a strategic P&L; collaborating with cross functional teams and driving growth goals and operational excellence Qualifications: 10+ years progressive experience in product management, product compliance, or a related field 6+ years managing and developing multi-discipline teams, preferably with international reach across multiple service types 5+ years of specialized/industry experience Bachelor’s degree in finance, law, business, computer science, or a related field, or equivalent work experience Experience implementing and maintaining successful product compliance programs leveraging direct and indirect strategies to meet objectives Deep understanding of the compliance challenges and opportunities facing ERP software customers in various markets and industries, such as manufacturing, distribution, building supply, and retail Strong knowledge of the compliance standards and regulations applicable to ERP software such as, GDPR, CCPA, SOC, ISO, PCI, HIPAA, ADA, FDA, etc. Proven track record of defining and delivering compliance solutions that meet customer needs and business objectives Experience managing the entire Product Life Cycle Excellent communication, presentation, and interpersonal skills, with the ability to influence and collaborate with diverse stakeholders at all levels Strategic, analytical, and creative mindset, with the ability to balance competing priorities and manage multiple projects simultaneously Skills that Will Set You Apart: MBA or advanced degree Management consulting experience Experience establishing partnerships and partner programs Familiarity with the latest technologies and trends in the ERP domain, such as SaaS, AI, DaaS, etc. Demonstrated ability to provide innovative and cost-effective solutions that align with customer requirements and business goals #LI-SM2 #LI-HYBRID About Epicor At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We’re Proactive, Proud, Partners. Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs. Competitive Pay & Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement  Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.  We are an equal-opportunity employer.  Recruiter: Smitha Machaiah At Epicor, we know that success comes from working together. Everyone has a role to play, and it’s the essential partnerships across our company that are crucial to our customer’s success and our growth as a business. We’re truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. We’re proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future. Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners to the world’s most essential businesses – the hardworking companies who make, move, and sell the things the world needs. At Epicor, we are committed to upholding the highest standards of integrity and transparency. We have become aware of phishing scams where individuals pose as our recruiters, hiring managers, and/or HR Business Partners to obtain personal information. These scams can seem legitimate, but it's important to know how to protect yourself. How to Identify Phishing Scams: No Payment Required: Epicor will never ask for payment to apply for a job. Our recruiters will never ask for payment to apply for a position or as a condition of employment. For example, any required background check will be facilitated by Epicor. Beware of Misleading Communications: Do not pay any fees to individuals, agencies, or employment portals related to an interview or other interaction with Epicor. Epicor will not be responsible for any loss or damage suffered. Verify Authenticity: All legitimate Epicor emails will end with “@epicor.com”. The only valid domain is www.epicor.com. Verify job positions on our careers site at jobs.epicor.com. Be cautious of generic emails and check for misspellings of Epicor or non-Epicor email addresses (e.g., gmail.com, yahoo.com, or even close variations like @epicor.talent.com). If you have any questions or encounter any suspicious emails, job postings, and/or communication from what appears to be Epicor, please report them to recruiting@epicor.com immediately.