Senior Account Executive
Havas Life Mumbai Pvt. Ltd.Mumbai, Maharashtra, India2 days agoFull-time
Hybrid Agency : Havas Life Job Description Summary : "The Senior Account Executive (SAE) takes ownership for specific aspects of account projects, assuming responsibility for the tactical implementation of the healthcare communications programme. The SAE will be expected to continue to refine and enhance their PR skills, taking on the daily management of projects, coaching and delegating to the more junior members of the team, and helping with managing their workloads. The SAE will need to be confident in their own capabilities and begin to take ownership in driving specific client activities." Job Description : Proactive in developing and maintaining a close and productive relationship with key client contacts, always acting with integrity and including the SAM or AD in communications as appropriate. Develops a thorough understanding of the client’s business and be proactive in maintaining and sharing your knowledge of the industry in which they operate. Ensures client requests are dealt with promptly and developed into internal briefs by you and your team, distinguishing between a good and poor client brief and proactively ensuring clarity on agreed actions. Ensures to gain client sign-off at the relevant project stages, involving the SAM/AD when appropriate. Ensures the work that you send to the client and that of anyone you oversee, is completed in a timely fashion and is of the upmost quality, with high levels of accuracy, attention to detail and relevance to brief. Before a project leaves the agency, ensures that all mandatory requirements have been considered and acted upon in order to gain sign off by the relevant Production Lead and client. Identifies and solves problems as they arise, appreciating when it is appropriate to involve or notify the SAM and / or the AD. Checks contact reports of key meetings and telephone conversations prepared by your team, ensuring these are issued to the client within 24-48 hours. Proactively manages jobs and the Production Schedule, to ensure that they are scheduled on time, to budget and are monitored using appropriate administration procedures. Supports those overseen in the prioritization of their tasks, in line with the wider Account Handling Team’s activity and objectives, to ensure team deadlines are met. Where necessary, proactively liaises with the SAM and / or AD to ensure priorities are aligned. Ensures research and background information is prepared the team, for briefs / pitches / presentations as appropriate. Demonstrates capability in contributing to such meetings as needed. Works with a multi-disciplinary team, developing strong working relationships with the Production Team to ensure they can add value and client requirements are managed to realistic timescales and associated budgets are appropriate. Oversees this activity within your team, as necessary. Supports the SAM and / or AD and working with the Insights & Planning Team, proactively develops understanding of strategy and how this applies to the projects you are delivering. Applies and relay this knowledge in an appropriate way. Proactive in identifying and progressing new business opportunities Administration and financial management. Monitors ongoing costs throughout individual campaigns. Ensures accurate quotations for production are produced and distributed at the beginning of any campaign, by you and those that you oversee. Proactively manages the maintenance of job numbers and job records. Produces accurate and timely invoices, proactively dealing with any billing or financial queries as appropriate. Mentor Junior Account Handlers in managing project finances appropriately. Individual must possess deep knowledge in holding client relations, depth industry knowledge and develop strong partnerships with clients Communicate clearly and empathetically, ensuring clients feel heard and valued. Be trusted client advisors. Advisors clients through complex processes and providing insights to help them make informed decisions. Have deep understanding of the healthcare marketing industry to provide clients with relevant information and solutions In conflict or disagreement, they should possess strong conflict resolution skills. Client Servicing professionals excel in problem-solving, addressing client issues promptly and efficiently Must be able to orchestrate within agency team to tailor solutions and responses effectively. Regularly meet client Contract Type : Permanent Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job. Fear not. We're constantly on the look out for amazing people across our global network. If you don't see what you're looking for today, send us your information using the link below and it will be immediately forwarded to our talent team. Apply here for unlisted and future opportunities About Us Founded in 1835 by Charles-Louis Havas, Havas is one of the world’s largest global communications groups, with more than 23,000 people in over 100 countries sharing one single mission: to make a meaningful difference to brands, businesses, and people. Havas has developed a fully integrated model covering all communications activities. 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