Learning & Development Coordinator

Join Our Team as a Learning & Development Coordinator Who We Are We’re a trailblazing company in the e-commerce sector, dedicated to helping global brands create top-tier customer service teams. Our mission is to empower talented individuals by providing meaningful opportunities that drive professional growth and success. As we grow, we’re on the hunt for a motivated and skilled Learning & Development Coordinator to play a pivotal role in shaping our team’s skills and knowledge. If you’re enthusiastic about facilitating growth and creating impactful training programs, we’d love to hear from you! What You’ll Do In this role, you’ll be a key player in driving learning initiatives and ensuring our team is equipped for success. Your main responsibilities will include: • Conducting engaging virtual training sessions via Zoom on policies, tools, and best practices, with 50-70% of your time on camera • Leading onboarding programs to prepare new hires for their roles and assess their readiness to advance • Delivering focused one-on-one and group training on advanced topics like email marketing, SEO, data analytics, e-commerce operations, and customer service • Developing and refining training materials tailored to diverse team needs • Collaborating with leadership to assess training outcomes and identify opportunities for improvement What We’re Looking For We’re seeking a detail-oriented and driven professional passionate about training and development. Key Qualifications: • 1-2 years of experience in training or similar roles • Experience as a virtual assistant is a plus • Proficiency in at least two of the following: email marketing, e-commerce website management, or data analytics/reporting • Familiarity with Shopify, Klaviyo, and related tools is required • Excellent communication and organizational skills • Ability to coach, inspire, and engage effectively • Bonus points for experience with Canva, Trainual, and Loom • A proactive self-starter with a collaborative mindset and keen attention to detail Technical Requirements: • A computer or laptop with a minimum i5 processor (or equivalent) • Stable internet connection with at least 20 Mbps upload and download speeds What’s in It for You? • Competitive pay starting at $5/hour • A permanent work-from-home setup • Paid time off and comprehensive health and dental benefits • Clear pathways for career growth in a rapidly expanding company • A supportive, high-performing team that values collaboration Ready to Grow with Us? If you’re ready to embark on a fulfilling journey with a forward-thinking organization, apply now at https://forms.gle/5i1Ukxm4h9MZhND76 and use application code JAZZHR. Applications submitted through the provided link will be prioritized. Let’s create something extraordinary together! Powered by JazzHR eCGqwnyYIG