SaaS Admin (Slack & Google Workspace )

Slack & Google Workspace Admin (US Time Zone Support) We are seeking a self-motivated and quality-driven Slack and Google Workspace Administrator to join our team, supporting enterprise SaaS applications in US time zones. Responsibilities: Enterprise SaaS Applications Administration and Operations (75%) Manage and support applications, including: Google Workspace Slack Zoom Box LDAP Handle employee onboarding/offboarding requests, Slack apps, Google Marketplace, and Slack channel share requests. SSO Integration (10%) Independently manage Single Sign-On (SSO) integrations using OneLogin. Runbook Review and Improvement (15%) Audit existing runbooks, identify gaps, and create/update guides. Triage, process, and resolve operational requests while managing escalations. Requirements: Experience: Minimum of 5 years as a Slack Admin and Google Workspace Admin. Preferably 8+ years of experience in IT. Skills: Strong customer service orientation and collaboration skills. Confidence in handling operational tasks and working with non-technical users and 3rd-party vendors. Detail-oriented with the ability to manage and resolve customer requests professionally. Availability: Must work PST hours (US West Coast). Overtime requires prior approval. Operational Readiness: Ability to meet resource demands and implement contingency plans for attrition. Continuously look for opportunities to increase developer velocity and productivity Qualifications: • Bachelor's or master's degree in computer science or a related technical field. Equivalent experience will be considered • 4+ years of hands-on development & operational experience with building and maintaining infrastructure in AWS • Extensive performance monitoring, troubleshooting & tuning experience • Experience with AWS services and hands-on knowledge of hosting on Cloud • Experience with scripting languages for DevOps automation • Experience with any one of the programming languages: Java/Python/Ruby • Knowledge of Docker & Kubernetes, ArgoCD, • Experience with monitoring and observability using Splunk, Wavefront, AppDynamics, Prometheus, Tracing, etc Job Types: Full-time, Contract Pay: $130,000.00 per year Schedule: • 8 hour shift • Monday to Friday Work Location: Remote