Email and Chat Support Specialist

Join Our Team as an Email and Chat Support Specialist! Are you passionate about delivering exceptional customer service? We’re looking for a Customer Support Specialist to provide top-notch assistance via email, live chat, and occasional phone interactions. If you have excellent communication skills and a customer-focused mindset, this is the perfect opportunity for you! Why Join Us? • Competitive pay: $3-$4 USD/hr • Comprehensive health and dental insurance • Paid Time Off (PTO) • Holiday bonuses • Recognition and performance incentives • Flexible, work-from-home setup • Exciting career growth opportunities in our rapidly expanding company Key Responsibilities: • Respond to customer inquiries via email, chat, and phone. • Provide support with orders, product details, shipping information, and returns. • Ensure high-quality and solution-oriented responses across all communication channels. Qualifications: • Proficiency in English (written and verbal). • At least 1 year of customer service experience. • Familiarity with tools like Gorgias, Zendesk, or Shopify is a plus but not mandatory. • Strong problem-solving skills and a flexible, solutions-driven approach. Technical Requirements: • A personal computer or laptop with at least an i5 processor or equivalent. • Internet connection with a minimum upload and download speed of 15 Mbps. How to Apply: • Open this link in your browser: https://bit.ly/cs-application-link • Use application code: JAZZHR Note: Only applications submitted through the provided link will be considered. Become a vital part of a team that values excellence, collaboration, and innovation. Apply today and grow with us!